Return Policy

Return & Refund Policy

Ninja 247 Hub

At Ninja 247 Hub, customer satisfaction is our priority. Please read our Return & Refund Policy carefully before placing an order.

1. Eligibility for Returns

We accept returns only if:

  • The product is unused, unwashed, and unworn

  • Original tags, labels, and packaging are intact

  • The return request is raised within 7 days of delivery

❌ Returns will not be accepted for:

  • Used, damaged, or altered items

  • Innerwear, socks, or clearance sale items

  • Products returned after the return window

2. How to Request a Return

To initiate a return:

  1. Contact us at support@ninja247hub.com

  2. Mention your Order ID, reason for return, and product details

  3. Our support team will guide you through the process

Returns sent without approval may not be accepted.

3. Exchange Policy

  • Size or product exchanges are allowed (subject to availability)

  • Exchanges can be requested within 7 days of delivery

  • If the replacement item is unavailable, a refund will be processed

4. Refund Policy

  • Refunds are processed after successful quality inspection

  • Refunds will be credited to the original payment method

  • Processing time: 5–10 business days

  • Shipping charges (if any) are non-refundable

5. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

  • Contact us within 48 hours of delivery

  • Share clear images/videos for verification

  • We will arrange a replacement or full refund at no extra cost

6. Cancellation Policy

  • Orders can be cancelled before shipping

  • Once shipped, cancellation is not possible

  • Refunds for cancelled orders will be processed within 5–7 business days

7. Contact for Returns

📧 Email: official@ninjaexch247.shop

📞 Phone: +91 97297-90866

Shipping Policy

Ninja 247 Hub

This Shipping Policy outlines how and when your orders are delivered.

1. Shipping Locations

  • We currently ship across India

  • International shipping is not available at this time

2. Order Processing Time

  • Orders are processed within 1–3 business days

  • Orders placed on weekends or holidays are processed on the next working day

3. Delivery Timeline

  • Estimated delivery time: 3–7 business days

  • Delivery timelines may vary based on location, courier partner, or external factors

4. Shipping Charges

  • Shipping charges (if applicable) are shown at checkout

  • Free shipping may be offered during promotions or special sales

5. Delivery Delays

Ninja 247 Hub is not responsible for delays caused by:

  • Courier or logistics issues

  • Weather conditions

  • Government restrictions or public holidays

  • Incorrect or incomplete delivery address

6. Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS or email

  • You can track your order using the provided tracking link

7. Address Accuracy

Customers are responsible for providing accurate shipping details.

Ninja 247 Hub will not be liable for failed deliveries due to incorrect addresses.

8. Undelivered or Returned Shipments

If an order is returned due to:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept delivery

Re-shipping charges may apply.

9. Contact for Shipping Queries

📧 Email: official@ninjaexch247.shop

📞 Phone: +91 97297-90866